Free Legal pamphlets in NSW Public Libraries
All NSW Public Library LIACs receive twice yearly mailouts of the listed pamphlets from the following agencies.
Australian Competition and Consumer Commission
Phone 1300 302 502; www.accc.gov.au
- Your consumer rights - Refunds
- Your consumer rights - Warranties
Australian Securities and Investments Commission
Fax 03 5177 3749; Phone 1300 300 630; www.asic.gov.au/asic/asic.nsf
- Getting advice
- Your money
- You can complain
Commonwealth Ombudsman
Fax (02) 6249 7829; Phone (02) 6276 0111; freecall 1800 133 057; www.ombudsman.gov.au; Order form
- Making a complaint to the Ombudsman
Energy and Water Ombudsman (NSW)
Fax 1800 812 291; Phone 02 8218 5233; www.ewon.com.au
- Problems with your electricity gas and water provider?
Home Purchase Assistance Division, Department of Housing
Fax 02 8753 8300; Phone 02 8753 8306; http://www.housing.nsw.gov.au/hpa.htm
- A-Z of home purchase
- Buying land and building a home
- Financing your home purchase
Human Rights and Equal Opportunity Commission
Fax 02 9284 9751; Phone 02 9284 9600; www.humanrights.gov.au
- The complaint guide
Legal Aid NSW
Fax order; Phone 02 9219 5000
- Are you asking the court for an apprehended violence order?
- Are you being squeezed for a debt?
- Do you have a legal problem? : see Legal Aid
- Going to court : a handy guide to the Local Court for defendants
- Family Law Frequently Asked Questions
- Have you breached your parole?
- Have you crashed your car? what to do about property damage
- Questions you should ask your lawyer
- Reviewing and appealing Local Court decisions
- What to do if someone is asking the court to make an apprehended violence order against you
National Information Centre on Retirement Investments Inc
Phone 1800 020 110; Web www.nicri.org.au
- Enduring power of attorney
NSW Office of Fair Trading
Web order; Fax 02 9619 8618; Phone 02 9895 0111
- Consumer building guide
- Buying into a strata scheme
- Student guide: understanding your consumer rights
- REVS - buy a car, not a problem
- Scams: how to avoid being ripped off
NSW Office of Industrial Relations
Fax 02 9020 4740; Phone 02 9020 4528; www.industrialrelations.nsw.gov.au/about/psu/default.html
- Annual holidays
- Awards and enterprise agreements
- Employing staff in NSW
- Long service leave
- Offered a job? Know your legal rights
- Parental leave
- Personal carers and bereavement leave
- Pay rates, award conditions and leave entitlements
- Unfair dismissals
NSW Ombudsman
Fax 02 9283 2911; Phone 02 9286 1000; www.ombo.nsw.gov.au
- General information: making a complaint to the Ombudsman
- Know your rights as a consumer of community services
- Got a complaint? call the Ombudsman for advice
- NSW Ombudsman: Talk to us! (a guide for the indigenous community)
Office of the Public Guardian
Fax 02 9283 2645; Phone 02 9265 1443; www.lawlink.nsw.gov.au/opg
- Answers to your questions
- An information and support service for guardians
- Information for family, friends and service providers
- Enduring guardianship: your way to plan ahead
Office of the Legal Services Commissioner
Fax 02 9377 1888; Phone 02 9377 1800; www.lawlink.nsw.gov.au/lawlink/olsc/ll_olsc.nsf/pages/OLSC_publications_resources
- Complaints about the Legal Profession
Telecommunications Industry Ombudsman
Fax 03 8600 8797; Phone 03 8600 8700; www.tio.com.au/publications/order_form.htm
- Introduction to the TIO
Workcover
Fax 02 9743 8203; Phone 1300 799 003; www.workcover.nsw.gov.au
- Injured worker? What do you do next?
- Starting work? know your legal rights
- Your guide to Workcover
Workers Compensation Commission of NSW
Fax 02 9738 1001 (CM Solutions); Order form
- Information for injured workers
- The self-represented worker
- Appeals
- Interim Payment Directions
